Privacy & Cookies Policy

Privacy Policy
This privacy policy (hereinafter – the “Privacy Policy”) is meant to inform how Reibanq Ltd (hereinafter – “Reibanq” or “we” or “us”) collects, stores, and processes personal data.
Your personal data is processed in accordance with KM regulations on the protection of natural persons with regard to the processing of personal data; hereinafter – “the Regulation”).
We have a legitimate interest in detecting and preventing abuse of our service, and we also have a legitimate interest in improving our service and tailoring it to your needs.
Respecting your privacy and the protection of your personal data, Reibanq Ltd shall make every effort to ensure the security and confidentiality of your personal data and other information processed by us.
Furthermore, Reibanq Ltd engages with the concepts of KM Data Protection by design and by default. This means that the Reibanq Ltd by design protects the rights of its users through data protection principles (such as data minimization), as well as by Default ensuring that the data collected has necessary purposes behind it.
Reibanq Ltd reserves the right to change the provisions of the Privacy Policy at its own discretion. Changes to the Privacy Policy shall enter into force from the day of their publication on the Website. If these changes are minor or structural, they will go into effect without any prior notice, and the duty to be informed shall fall upon you. However, if the changes are substantial or material, Reibanq Ltd shall make sure that its users are updated accordingly, and where necessary, Reibanq Ltd shall seek consent regarding the new policy.
 
What data do we collect and how is it collected?
According to KM Privacy Regulation ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
 
In processing your personal data, Reibanq Ltd adheres to the following principles of personal data processing:
  • ·Your personal data is only processed to the extent necessary to achieve the corresponding clearly defined and legitimate purposes, taking the protection of your privacy into account;
  • Your personal data is processed accurately, fairly, and lawfully and processed only for purposes that are consistent with the purposes stated before your personal data were collected;
  • Reibanq Ltd processes your personal data strictly in accordance with the clear and transparent requirements for the processing of personal data established by KM legislation;
  • Your personal data is processed in such a form that makes it possible to establish your identity for no longer than is necessary for the purposes for which the personal data are being processed;
  • In processing your personal data, appropriate technical and organisational measures are used in order to ensure the protection of personal data, including protection against unlawful data processing and against accidental loss, destruction, and damage.
 
Personal data processed by submitting an application.
When you decide to apply for any Reibanq’s service in order to provide you with our services, Reibanq Ltd (depending on your jurisdiction) can and may ask you to provide your personal data: enterprise name, your full name, date of birth, residential address, copy of passport, driving license, photo, video, company name, telephone number, e-mail address, the requested account or investiment term, your comments, and potentially other types of data (such as the Ultimate Beneficial Owner).
The aforementioned personal data are collected to contact you regarding your application and/or to take the first steps to conclude the acount agreement.
Additionally, with respect to the privacy policy, the data collected may be retained for legal obligations and risk assessment, such as compliance to money laundering and KM fraud-related legislation, KYC (Know Your Customer)/AML (Anti-Money Laundering) checks, Audit, Accounting, sanctions, etc.
The collected data cannot be disclosed to other parties except Reibanq Ltd itself.
Furthermore, for those purposes, the Reibanq Ltd shall not only process personal data provided by the prospective customer, but also collect and process personal data from any third-party sources, which may include credit reference agencies, financial crime, and terrorism databases, and any other public register.
In order to determine the retention period for the personal data, Reibanq Ltd applies criteria that are in line with the obligations specified in KM legislation and also takes your rights into account, e.g., Reibanq Ltd sets a personal data retention period during which requirements relating to the performance of the agreement may be provided if any should arise. For example, the retention period for AML related data is 10 years, which is the same as the statute of limitations for criminal activity.
 
Personal data processed for the purpose of providing information to you.
If you would like to contact and receive additional information, you can do this by submitting an inquiry on the Reibanq’s Website and indicating your name, company name, telephone number, and e-mail address so that Reibanq Ltd knows what address to provide you with the requested information.
Your personal data processed for this purpose will be stored at Reibanq Ltd for as long as it takes to properly analyse the information you provided and answer the questions that concern you.
 
Who is your personal data provided to?
In order to ensure uninterrupted Reibanq Ltd’s operations and the proper provision of services, Reibanq Ltd may disclose your personal data to its subsidiaries and parent companies only, including the customer service, accounting and marketing, KYC/AML-checks and any reasonably necessary to achieve the purposes stated in this Privacy Policy. In this case, Reibanq Ltd shall take appropriate measures to ensure that the assisting data processors only process the personal data entrusted to them for the purposes specified by Reibanq Ltd, perform the actions that Reibanq Ltd has instructed them to complete, and ensure appropriate organizational and technical personal data protection measures. Personal data provided to or obtained from third-party sources by the Company may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin.

Reibanq Ltd does not currently transfer your data to third parties for marketing-related services of any kind.

 

Your rights and opt-out.
 
As the data subject, you have the right:
  • to know (be informed) about the processing of your personal data;
  • ·to receive information on which personal data have been collected and from which sources, for what purpose they are being processed, and to which data recipients they are being or were provided;
  • ·to demand that your personal data being processed be rectified if the data is inaccurate and/or incomplete;
  • to demand that your personal data be destroyed or that the processing of your personal data be suspended;
  • to demand restriction to the processing of your personal data and/or to object to processing;
  • to receive the personal data related to you which you have provided to Reibanq Ltd in a structured, commonly used, and machine-readable format, and to forward said data to another data controller of the same group, or demand that Reibanq Ltd forward this personal data directly to another data controller where this is technically possible (right to data portability).
Reibanq Ltd does not carry out profiling of your personal data, which may have legal consequences for you or may have a major impact on you, but in providing customised marketing offers and market research, you may be assigned to a relevant customer category. In light of this, you have the right to obtain human intervention, to express your point of view, and to challenge the decision.
If you have agreed to receive marketing from Reibanq Ltd and its subsidiaries, you may always opt-out at a later date.
You have the right at any time to stop Reibanq Ltd from contacting you for marketing or research purposes.
If you intend to exercise your rights, you can contact Reibanq Ltd by e-mail.
Please note that when exercising your rights, you must properly verify your identity. Therefore, if you intend to send a request to Reibanq Ltd, you must confirm your identity, in the procedure established by KM legislation, by electronic means of communication that make it possible to identify you.
Reibanq Ltd will provide you with the requested information free of charge within one month, but if the requests you send are clearly unsubstantiated or disproportionate, in particular, due to their repetitive content, Reibanq Ltd is entitled to charge a reasonable fee, taking into account the administrative costs of providing the information or of the notifications or actions you request, or to refuse to take action according to the request.
If you believe that Reibanq Ltd is not processing your personal data correctly or is improperly implementing or not implementing your rights, you should first contact Reibanq Ltd that is ready to work with you to clear up any problems.
 
What are your duties and responsibility?
By using the services provided by Reibanq Ltd, you assume full responsibility for the correctness and accuracy of the personal data you provide. By submitting personal data (e.g. by completing an application form), you assume full responsibility for the lawfulness of the submission of your personal data.
If there are changes to the personal data or other related information that you have provided, you are required to update us accordingly.
If there is incorrect data collected, we have the right to restrict/terminate the services relationship.
 
How does Reibanq Ltd take care of the security of your personal data?
Reibanq Ltd uses appropriate organisational and technical personal data protection measures to protect your personal data from an accidental or unlawful destruction, damage, alteration, and any other unlawful actions. These measures are selected, taking into account the risks to your rights and freedoms as the data subject.
In this case, Reibanq Ltd ensures strict access control to the personal data processed, only giving access to Reibanq’s employees for whom the personal data are necessary to perform their job, and monitoring how the access granted is used. Reibanq Ltd protects access to personal data with passwords of the appropriate level and concludes confidentiality agreements with the individuals who have access to your personal data.
Furthermore, Reibanq Ltd uses a safe cloud-hosted architecture, meaning there are no servers run by us. Access to our various databases (e.g., for software development or keeping registries) is limited to our development team. Specific tasks are restricted to specific departments; for example, the data gathered by cookies is only disposable to the Marketing Department. Furthermore, when Reibanq Ltd uses pseudonymization of personal data and encryption of hard-drives, which is practiced throughout the entire group. Reibanq Ltd provides online security as well, such as our Website has an SSL security certificate. There is a password policy in place, which protects the data and computers from foreign bodies, as well as the regular checks and backups to ensure recoverability. Lastly, we have annual reviews on our policies and activity with regards to privacy and data.
Reibanq’s employees who have access to personal data are familiarised with personal data protection requirements and ensure confidentiality of the personal data processed.
 
What rights does Reibanq Ltd have?
Reibanq Ltd reserves the right to change the provisions of the Privacy Policy at its own discretion. Changes to the Privacy Policy shall enter into force from the day of their publication on our website. If these changes are minor or structural, they will go into effect without any prior notice and the duty to be informed shall fall upon the visitors of the Website (you). However, if the changes are substantial or material, the Company shall make sure that its users are updated accordingly and where necessary, Reibanq Ltd shall seek consent regarding the new policy.
How to contact us
If you have any questions about Reibanq Ltd’s privacy policy, please contact us :
– Reibanq Ltd Bonovo Road, Fomboni, Mohéli Island KM
Or   
e-mail at: overseas@reibanq.ltd
COOKIES POLICY.
 
This cookies policy (hereinafter – the “Cookies Policy”) is meant to inform how Reibanq Ltd collects, stores and processes personal data, respecting the privacy of the person using the website (hereinafter referred to as “the Website”).
All of our users/visitors (hereinafter – “you”) personal data is processed in accordance with KM Regulation on the protection of natural persons with regard to the processing of personal data.
Respecting your privacy and the protection of your personal data, Reibanq Ltd shall make every effort to ensure the security and confidentiality of your personal data and other information processed on the Website.
For this Website to function properly, it sometimes stores small data files – cookies – on your device. Most major websites do the same thing.
We use cookies to track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising. We may use the information we obtain from your use of our cookies for the following purposes: to recognize your computer when you visit the Website, to track you as you navigate the Website.
What are cookies?
A cookie is a small text file that the Website stores on your computer or mobile device when you visit it. This allows the Website to “remember” your actions and preferences (such as your registration name, language, font size, and other display options) for a certain period of time so you don’t have to re-enter them each time you visit or browse the Website.
What kind of cookies are used?
Necessary cookies: these cookies are necessary for the Website to function properly. They enable access to certain features of the Website, such as secure login to Website accounts.
Analytical/performance cookies: these cookies make it possible to collect data about how many users use the Website, what content they choose while browsing, and other information that is required to improve Website functionality.
Functional Cookies: these cookies are used to identify a user who repeatedly uses the Website. They help personalize the content displayed on the Website, save the selected settings, and so on.
 
How long does Reibanq Ltd store the data?
Reibanq Ltd uses the data collected for analysis for up to three years. Thereafter, we ensure that your data is appropriately deleted.
Cookies are usually valid for a short period, depending on the type of cookie (one visit, one minute, hour, day, week, or month), but in some cases may be valid for up to five years.
Your rights and how can you exercise them.
By contacting Reibanq Ltd by e-mail, you can exercise your rights, including those related to the processing of personal data by using cookies. You should submit your application together with an identification document or, in the procedure established by KM legislation, through electronic means of communication which make it possible to identify the person after you have confirmed your identity properly.

You have the right:

  • to become acquainted with the personal data that is being processed;
  • ·to ask that your personal data be rectified;
  • ·to ask that your personal data be deleted;
  • ·if applicable, to restrict or cancel your consent to process your personal data;
  • ·if applicable, the right to data portability.

In some cases, you may have the right to request that the processing of your personal data be restricted, or to not agree to the processing of your personal data.
Upon your request, your personal data will be deleted, and Reibanq Ltd will only store copies of the information that is necessary to protect the legitimate interests of third parties, to comply with KM legal obligations or to identify interruptions.
How do you manage cookies?
You can delete all of the cookies already on your device, and you can also set most browsers to disable cookies. However, if you do this, you may need to manually enter your desired settings each time you visit the Website. In addition, some services and features may not work. You can manage and/or delete cookies any time you want and any way you like. Most browsers can be set to disable cookies.
Managing cookies in your browser.
In most browsers, you can:
  • check what cookies have been saved and delete individual cookies;
  • block third-party cookies;
  • block cookies from specific websites;
  • block all cookies;
  • delete all cookies by closing the browser.
If you decide to delete cookies, don’t forget that all of your saved preferences will also be deleted. Also, if you block cookies entirely, many websites (including ours) will not function properly, or browsing might not work at all on the Website. For these reasons, we do not recommend disabling cookies when using the Website.